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Versa won't charge

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‎04-05-2021 14:05 - last edited on ‎04-06-2021 07:30 by Fitbit Moderator

‎04-05-2021 14:05 - last edited on ‎04-06-2021 07:30 by Fitbit Moderator

My Versa stopped charging, I purchased a new charger thinking it may be a connection issue, but it still will not charge. 

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎04-05-2021 14:22

‎04-05-2021 14:22

See Why isn't my Fitbit device's battery charging?  for other possible issues.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-06-2021 07:36 - edited ‎04-26-2024 08:46

In response to JohnnyRow

‎04-06-2021 07:36 - edited ‎04-26-2024 08:46

Hi there, @Erinatt. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. @JohnnyRow Thanks for the help!

I've seen you got in touch with our Support Team after posting here and they've already helped you with this matter. If you have any further questions, please feel free to reply back to your support case.

Maria | Community Moderator, Fitbit


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