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Versa won't charge

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‎08-19-2022 10:25 - last edited on ‎08-19-2022 10:30 by Fitbit Moderator

‎08-19-2022 10:25 - last edited on ‎08-19-2022 10:30 by Fitbit Moderator

My Fitbit versa battery was drained to 0%  now it won't recharge. I cleaned the charging ports waited for an hour in charging ports but won't recharge 

 

Moderator Edit: Clarified subject

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‎08-19-2022 10:32 - edited ‎08-14-2023 10:07

‎08-19-2022 10:32 - edited ‎08-14-2023 10:07

Hi there, @Keshabdr. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

To better assist you, please make sure you've tried all tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? 

If the above didn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-19-2022 10:32 - edited ‎08-14-2023 10:07

‎08-19-2022 10:32 - edited ‎08-14-2023 10:07

Hi there, @Keshabdr. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

To better assist you, please make sure you've tried all tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? 

If the above didn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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