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Versa won’t connect to new phone

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‎08-30-2018 04:59

‎08-30-2018 04:59

Hi there,

 

I have been using my Versa for the past 2 months or so on my iPhone 6 with no issues; I got an iPhone 8 yesterday and it will not connect. When I go to set it up, the phone finds the Versa but gets stuck on the screen and the Versa doesn’t give a code; I’ve been trying for nearly 4 hours. Please help! 😩

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‎08-30-2018 05:44

‎08-30-2018 05:44

Have you made sure you've removed the Versa from your account on the old phone and also unpaired it from the phones Bluetooth settings? 

Community Council Member

Nathan | UK

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