Versa won't display text messages

[calbearazz]

I don't even know why I bought this thing. It works only for a couple of months. Now it won't even display any of my text messages. I had to do to factory reset and still nothing. I don't even have access to some of the apps that I had before and I tried to do a restore applications. Why is it so difficult to find a partner app? You click on the one you want and it just takes you to their stupid website with no instructions on how to actually apply that to your watch. Right now this stupid thing is basically just keeping time I don't even know why I should wear it. What a piece of junk.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @calbearazz, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

I'm sorry to hear that your Fitbit Versa won't display your text messages and the apps you had installed can't be opened. I totally understand how frustrating this is for you. By the way, thank you for troubleshooting this issue before contacting our forums.

In order to avoid providing the same information, let me know how the factory reset was performed. In the meantime, please make sure that you are following the process to install apps as described in this help article. Finally, I'd like to know if you are able to view your text messages or if the issue persists.

Looking forward to your response.