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Versa won't download clock faces

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I am letting you know again that I have followed your instructions but still not getting to download a new clock face 

 

 

Moderator Edit: Clarified subject

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Hi there @ChunkyChezza, welcome to the Community Forums. I'm sorry to hear that your Versa 2's went blank. Thanks for letting me know that you've already tried fixing it.

I've seen you got in touch with our Support Team after posting here regarding this matter and they already helped you. If you have any questions about the resolution of your case, feel free to contact them back for a further explanation of the information you were provided or you can also check our warranty policies here for a better understanding.

Maria | Community Moderator, Fitbit


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