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Versa 2 blank screen

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‎08-15-2020 06:23 - last edited on ‎09-04-2020 14:40 by Fitbit Moderator

‎08-15-2020 06:23 - last edited on ‎09-04-2020 14:40 by Fitbit Moderator

My versa is not showing me anything on the screen except a bright blank picture can't see the time or any of my steps or other information. Tried turning it off and back on, its happened before but i charged it and it seemed to fix the problem but this time when i charged it nothing happened still a bright blank screen.

 

 

Moderator Edit: Clarified subject

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‎09-04-2020 14:43 - edited ‎10-10-2023 13:16

‎09-04-2020 14:43 - edited ‎10-10-2023 13:16

Hi there @ChunkyChezza, welcome to the Community Forums. I'm sorry to hear that your Versa 2's went blank. Thanks for letting me know that you've already tried fixing it.

I've seen you got in touch with our Support Team after posting here regarding this matter and they already helped you. If you have any questions about the resolution of your case, feel free to contact them back for a further explanation of the information you were provided or you can also check our warranty policies here for a better understanding.

Maria | Community Moderator, Fitbit


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