help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't finish loading

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2018 22:23 - last edited on ‎12-26-2018 07:17 by Fitbit Moderator

‎12-25-2018 22:23 - last edited on ‎12-26-2018 07:17 by Fitbit Moderator

Is there anyone else who’s versa will not stop loading to be able to connect??

 

 

Moderator edit: updated subject for clarity

Best Answer
3 REPLIES 3

‎12-26-2018 07:38

‎12-26-2018 07:38

@Jillian88 A warm welcome to our Community! Could you add more information about this issue? Is it that you can't sync your device? Or is the device itself not loading? Could you share a screenshot or picture of what you are seeing?

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎12-26-2018 10:13

In response to AlvaroFitbit

‎12-26-2018 10:13

[Image]I left it plugged in all night in hopes it would load.... any suggestions??

Jillian

Get Outlook for iOS
Best Answer
0 Votes

‎12-26-2018 16:01

In response to AlvaroFitbit

‎12-26-2018 16:01

I forgot to add the device will not load...

Best Answer
0 Votes