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Versa won’t get message notifications

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‎11-26-2019 11:53

‎11-26-2019 11:53

I know this has been going on but my wife and I both have the same model phone and versa. She had a week disruption. I have had two months. I get phone call and Snapchat notifications but not messages. Yes I have done everything they say to do and the messages are turned on. I just chatted with Santiago robot and he was less than helpful. I don’t know what to do now. I like the versa but I need my phone on silent while I’m at work. Any suggestions?

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‎11-28-2019 09:26

‎11-28-2019 09:26

@ChrisL111, I'm sorry for the late response. However, it's great to see you in our Fitbit forums.

 

Regarding the notification issues that your Fitbit Versa is experiencing, our team is actively working on a fix and expect to have a solution released soon. Please check out Matthew's post where he shares more information about this issue and some tips that you can try in the meantime.

 

We appreciate your patience and time with this.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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