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Versa won't hold a charge

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‎06-28-2020 09:16 - last edited on ‎06-29-2020 06:41 by Fitbit Moderator

‎06-28-2020 09:16 - last edited on ‎06-29-2020 06:41 by Fitbit Moderator

My versa is one year old and will not hold battery charge ...any ideas what it could be ,surely the battery should last longer than a year .

 

Moderator Edit: Clarified subject

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‎06-29-2020 06:40 - edited ‎06-29-2020 06:42

‎06-29-2020 06:40 - edited ‎06-29-2020 06:42

Hi there @Mehaffy, welcome to the Community Forums. Thanks for the details provided in your post, I'll be glad to help you with the battery life of your Versa. 

 

I've seen that you contacted our Support Team after posting here and they sent you a follow-up email with some suggestions for you to try. Please don't hesitate to reply back to the email in case you need further assistance. 

 

We hope to get you back on track soon.

Maria | Community Moderator, Fitbit


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