Versa won’t hold charge

[Petenorriss]

My versa is just over two years old. It currently won’t charge. When I plug it in, it lights up and says 0% but hours later it’s still at 0%. 
whilst it isn’t new it isn’t old either. It should still work. 
has anyone got any ideas as it’s been so important to me on my weight loss journey. 

[JuanJoFitbit]

Hi @Petenorriss, welcome to our Fitbit Community. Regarding the battery draining issue that your Fitbit Versa is experiencing, I was able to get in touch with our Support team and was told that they assisted you via chat.

I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.