The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.
We are experiencing extremely high contact volume right now and estimated wait times will be higher than normal. We appreciate your patience and understanding as we work to provide support as quickly as possible. In the meantime, please visit our Help Center for troubleshooting articles and our Community Forums.
My Fitbit versa a couple weeks ago stopped notifying me of calls or text messages, it won't vibrate or show the new message on the screen. But I'm able to go into my text message history and my new messages are there. How do I get my Fitbit to notify me again and/or get my phone calls and messages to pop up? I have a Google pixel #2
I've not received texts or phone calls for several days. I have an iPhone 11, ios 13.3, do not disturb is OFF and all notifications are ON. What to do?
Yeah, this is getting very frustrating. I've watched YouTube videos and they did suggest restarting your watch and that did fix the issue forrrrrr about an hour.
I've tried every other thing suggested...
* Turn off bluetooth, turn on bluetooth * Disconnect any wireless headphones I had synced to my phone * Turn off DND (turn on DND to check and make sure it wasn't some hidden trick) * Made sure text messages were my default and not FB instant messenger * Soft restart * Complete restart. * Uninstall and reinstall the app * Unpair and Re-pair
Absolutely nothing has fixed the issue. I am tempted to send the whole thing back. It is less than 7 months old!!
Thank you! And mine is less than two months old! I did make sure I followed all the procedures, restarted the Versa, and restarted my phone. So far so good but we’ll see how long it lasts.
Happy New Year! 🎆🎊:keycap_2::keycap_0::keycap_2::keycap_0:
Great question! The only difference I can tell is one you go into the settings within your watch screen and the other you push the left button and bottom right on your watch.
I have a Versa2 and a Galaxy 10+ phone. I have tried all the suggestions above and I am not getting my text message....it just stopped a couple weeks ago.
Thank you, but it’s very random. All the appropriate things are checked off. Sometimes it notifies me of text messages, emails, etc., And sometimes it doesn’t. That’s my frustration!
Hello! I can’t receive txt on my versa 2. I can get every other notification but txts. All setting are right so not sure why it’s not working!!! Help!!!
Mine has been working forever, did all the recommendations on her ..finally figured it out...swipe right on the watch and go to settings, turn sleep mode off. Hope this helps someone else
When I press & hold left button Alexa pops open & then if I still hold button Fitbit turns off. My notifications does not pop up. I have Versa 2 with Pixel 4. It always worked till last upgrade of fitbit
I have a pixel and my text messages were originally coming through to my versa 2 but then stopped. Which was weird because I was still getting other notifications. So in settings I made a different texting app my default messaging app (Message+) then in App Notifications allowed Messages app (my real default messaging app) to send notifications to my versa 2. Crossing my fingers it keeps working!
