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Versa won’t pair with app after update

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‎10-09-2019 16:06 - last edited on ‎10-10-2019 07:22 by Fitbit Moderator

‎10-09-2019 16:06 - last edited on ‎10-10-2019 07:22 by Fitbit Moderator

my versa no longer pairs with the iPhone app since update. It says looking for device and then it says no device found 👀 

 

Removing the device from the app and then pairing it again seemed to fix the issue.

 

 

Moderator edit: merged reply

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‎10-10-2019 07:26

‎10-10-2019 07:26

@plnkfloydian it's great to see you in our Fitbit Community. I'm also glad to hear that you managed to get the syncing issue resolved by re-setting up your watch. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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