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Versa won't receive notifications from iOS

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‎02-13-2020 02:53 - last edited on ‎02-21-2020 11:00 by Fitbit Moderator

‎02-13-2020 02:53 - last edited on ‎02-21-2020 11:00 by Fitbit Moderator

None of my Whatsapp notifications are working, stopped about a week ago

I have tried turning Bluetooth off and on, turning system share notifications on and off, restarting my Versa, shutting my Versa down, restarting my phone and none have made any difference - Can anyone help or does anyone have any suggestions, when in notifications it just says ;apps will be added to the list after they send notifications to your phone', but nothing appears?? Thanks

 

 

Moderator edit: updated subject for clarity

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‎02-21-2020 11:02 - edited ‎09-25-2024 16:44

‎02-21-2020 11:02 - edited ‎09-25-2024 16:44

Hello there @SteveBurry, welcome to the Community Forums. I'm sorry for the late response. Thanks for the details provided about your recent experience with the notifications on your Versa and for taking the time to troubleshoot them prior to posting here. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have informed you what's going on.

Please don't hesitate to reply back to your support case if you have any questions present. 

Maria | Community Moderator, Fitbit


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