Versa won't receive notifications

[Cobblecreek]

So I’ve tried all the forum tips and the only notification I’ve gotten is a phone call. Text etc doesn’t come through to the watch. Help please.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Cobblecreek, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the notifications feature is not working properly. By the way, thank you for troubleshooting this issue before contacting our forums.

Please let me know what is the brand and model of your phone. In the meantime, try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally. monitor your watch and see if the issue gets fixed.

Keep me posted on the outcome.

[Cobblecreek]

I have an iPhone X

Sent from my iPhone

[JuanJoFitbit]

@Cobblecreek, I'm sorry for the late response. However, I appreciate the information.

Since the issue persists, please check out Kate's post where she shared more information about this issue and also shared some tips for you to try in the meantime.

We appreciate your patience and understanding with this.

Let me know if any question arises.