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Versa won't receive notifications

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‎03-08-2020 08:45 - last edited on ‎03-12-2020 05:35 by Fitbit Moderator

‎03-08-2020 08:45 - last edited on ‎03-12-2020 05:35 by Fitbit Moderator

Hi all,

 

I have tried uninstalling, reinstalling, resyncing, turning off notifications checked, restarting and turning them back on. Also, I made sure my Do Not Disturb and Sleep Mode are off. Any hacks you all might have to help? I am about to give up...

 

 

Moderator edit: updated subject for clarity

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‎03-12-2020 05:34

‎03-12-2020 05:34

@Leslo, I apologize for the delayed response. However, let me welcome you to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the notifications feature stopped working. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I would like to know what is the brand and model of your phone.

 

In the meantime, please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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