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Versa is not charging

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‎03-11-2020 09:21 - last edited on ‎03-12-2020 05:11 by Fitbit Moderator

‎03-11-2020 09:21 - last edited on ‎03-12-2020 05:11 by Fitbit Moderator

My fit versa won’t charge. The screen is black.

 

 

Moderator edit: format

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‎03-12-2020 05:10

‎03-12-2020 05:10

@Bjhg, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't take a charge.

 

I would like to know if your Fitbit Versa vibrates when you put it on the charger.

 

In the meantime, please try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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