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Versa won't receive text notifications

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‎01-05-2020 21:23 - last edited on ‎01-06-2020 03:23 by Fitbit Moderator

‎01-05-2020 21:23 - last edited on ‎01-06-2020 03:23 by Fitbit Moderator

Some reason my versa won’t show my text when it come through?

 

 

Moderator edit: updated subject for clarity

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‎01-06-2020 03:22

‎01-06-2020 03:22

@Beccad19, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't receive text messages.

 

I would like to know what is the brand and model of your Fitbit Versa.

 

In the meantime, please try the troubleshooting steps that are listed in this help article. After trying those steps, monitor your watch and see if the text notifications feature works properly.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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