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Versa won't receive text notifications

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‎07-24-2020 11:39 - last edited on ‎07-30-2020 04:23 by Fitbit Moderator

‎07-24-2020 11:39 - last edited on ‎07-30-2020 04:23 by Fitbit Moderator

My Versa isn't receiving any text messages. Call it does but not texts.

 

 

Moderator edit: updated subject for clarity

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‎07-30-2020 04:22

‎07-30-2020 04:22

Hi @AWilliams11, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it's not receiving text notifications.

 

Please try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if it receives text notifications.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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