Can someone help, I've been trying to set up my new versa special edition for over 2hrs now , and tried and retired everything. Phone is Samsung Galaxy s 9 plus. So it's not my phone what's frustrating is I've got a charge 3 which the app removes once you confirm the setup of the versa. The problem was the update kept failing, so there was nothing I could do because it wasn't set up. I was practically sat on top of my router with phone and versa in charging dock and it still kept stating make sure versa near phone . So I've had to reset up my charge 3. I don't know if there is a problem with the versa I received but brought nearly a month ago and was setting up now as wanted to take on holiday, we go today. So would appreciate some help please.
