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Versa won't switch on

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‎05-15-2019 13:07 - last edited on ‎05-16-2019 08:16 by Fitbit Moderator

‎05-15-2019 13:07 - last edited on ‎05-16-2019 08:16 by Fitbit Moderator

Past few days been dieing quickly and watch not has bright. Today after fully charging lasted two hours and switched of and now I cant get it back on. Tried resetting and nothing.

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎05-15-2019 15:01

‎05-15-2019 15:01

Hi, dit you try this also?

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‎05-16-2019 08:15

In response to SunsetRunner

‎05-16-2019 08:15

@Donmac36 Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not turning on even though you've restarted it.

 

Please try changing the clock face. Make sure that it's a clock face developed by Fitbit (not a third party one). After this, sync your Versa and see if the display turns on.

 

Thank you for your help @SunsetRunner!

 

keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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