Versa won’t sync after full troubleshooting

[Bryngunn]

Hi

So I have a Versa that intermittently would sync about 4 weeks ago and now won’t sync at all. I have been in contact with Fitbit and undertaken all the suggested troubleshooting to no avail. So now I have a Versa I can’t use! This is terrible customer service. What do I do?

[JuanJoFitbit]

@Bryngunn, welcome to our Fitbit Community. I'm sorry to hear about the syncing issues that your Fitbit Versa is experiencing.

Our team is actively working on a fix and expect to have this issue resolved soon. Once a solution is available, we'll make sure to post it in the forums. I totally understand how you feel about this.

We really appreciate your patience and feedback since this helps us to keep improving.

Keep me posted on the outcome.

[Bryngunn]

Still only connecting intermittently after the latest iOS and app updates. 

[LefebvreD]

My versa lite won’t connect anymore so syncing is a big problem now. **ahem** Fitbit