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Versa won't sync or pair

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‎01-22-2022 16:31 - last edited on ‎01-28-2022 11:18 by Fitbit Moderator

‎01-22-2022 16:31 - last edited on ‎01-28-2022 11:18 by Fitbit Moderator

hi all

my versa has decided to have a moment and im about to use a hammer on it.  it was linked to my phone and was working all good then out of the blue it decided to drop off the bluetooth spectrum.  i have tried absolutely everything and nothing works.  very dissapointed in fitbit at the moment.

 

Can anyone please help.

 

Moderator Edit: Clarified subject

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‎01-28-2022 11:19 - edited ‎08-08-2023 12:07

‎01-28-2022 11:19 - edited ‎08-08-2023 12:07

Hi there, @Justjac14. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help, please feel free to contact our team back so they can continue helping you.

Maria | Community Moderator, Fitbit


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