Versa won't sync properly

[JenB2014]

My battery completely died. I charged it now the time wont display correctly and it won't sync properly. I've uninstalled and reinstalled the app. I've unpaired and re-paired the Bluetooth connection. I've restarted the watch and my phone and nothing is working! I'm very frustrated!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @JenB2014, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it won't sync or display the correct time. By the way, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I'd like you to try a factory reset. To do so on your device, open the Settings app > About > Factory Reset or Clear User Data. After this, try syncing your watch again and see if the issue gets fixed.

Keep me posted on the outcome.

[Wthfb]

So you're saying I have to wipe out all my data to get my versa which was just replaced a week ago to sync???