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Payment

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‎09-21-2020 02:25

‎09-21-2020 02:25

Has anyone else been charger double after ordering their Fitbit?

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‎09-21-2020 07:19

‎09-21-2020 07:19

If you think you've been charged twice @Lathrop  get with support. They don't put the charges through on your card until after the item ships. They do, as many companies routinely do, place a hold on the card for the amount of purchase.

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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