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Versa won't sync whatsoever

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‎07-22-2021 23:27 - last edited on ‎09-09-2021 18:17 by Fitbit Moderator

‎07-22-2021 23:27 - last edited on ‎09-09-2021 18:17 by Fitbit Moderator

Yesterday, the app flagged a firmware update. This operation failed, claiming network operation failure. Since then, my fitbit is not syncing at all. I deleted the device and tried to set the Versa 3 up again as a new device. Response is that "fitbit.com" is down for maintenance. I deleted the app and re-installed that. The problem persists.

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-23-2021 08:00

‎07-23-2021 08:00

I did the update but since then have not been able to sync and have tried everything 

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‎07-23-2021 08:28

In response to cfaulknor

‎07-23-2021 08:28

Same thing is happening to me with my Versa 2 and Fitbit cant seem to help or doesnt know how to help at all. Id like to return the Versa now and switch to another smart watch.

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