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Versa won't sync

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‎01-16-2023 04:26 - last edited on ‎01-16-2023 10:36 by Fitbit Moderator

‎01-16-2023 04:26 - last edited on ‎01-16-2023 10:36 by Fitbit Moderator

Used to log in with my google account, reset the password per the website last night. Now my Versa won’t sync. Have reset the app, tried bluetooth on/off, what gives?!

 

 

Moderator Edit: Clarified subject

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‎01-16-2023 10:38 - edited ‎10-14-2024 09:45

‎01-16-2023 10:38 - edited ‎10-14-2024 09:45

Hi there, @TNHiker. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa.

To better assist you, would you mind confirming if you're now able to log into your Fitbit account?

If now the issue is only with the syncing difficulties, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-16-2023 10:38 - edited ‎10-14-2024 09:45

‎01-16-2023 10:38 - edited ‎10-14-2024 09:45

Hi there, @TNHiker. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa.

To better assist you, would you mind confirming if you're now able to log into your Fitbit account?

If now the issue is only with the syncing difficulties, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes