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Versa won't take a charge

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‎10-13-2020 20:13 - last edited on ‎10-14-2020 10:01 by Fitbit Moderator

‎10-13-2020 20:13 - last edited on ‎10-14-2020 10:01 by Fitbit Moderator

Versa wont charge after 3 days. Can't get the firbit logo after holding down buttons.

 

 

Moderator edit: updated subject for clarity

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‎10-14-2020 10:00

‎10-14-2020 10:00

Hi @Trixiegirl79, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it won't take a charge. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Please let me know if your Versa vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Looking forward to your response.

JuanJo | Community Moderator

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