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Versa won't track sleep

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‎01-23-2020 19:50 - last edited on ‎01-25-2020 06:18 by Fitbit Moderator

‎01-23-2020 19:50 - last edited on ‎01-25-2020 06:18 by Fitbit Moderator

It never seems to track my sleeping , it has a mind of its own , when I go for let's say 40 minute nap  never shows it.

 

 

Moderator edit: updated subject for clarity

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‎01-25-2020 06:17

‎01-25-2020 06:17

@Seanmcmxx, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

 

I'm happy to assist you with your Fitbit Versa since it doesn't track your sleep properly. Please restart your Versa as described in this help article. After this, check out this help article which explains how your Fitbit device tracks your sleep.

 

If the issue persists, let me know and I'll be glad to follow up.

 

Keep me posted! 😀

JuanJo | Community Moderator

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