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Versa won't turn on

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‎11-30-2021 03:06

‎11-30-2021 03:06

Hi,

My versa won't turn on since yesterday. Any help?

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‎12-05-2021 03:24

‎12-05-2021 03:24

Still not able to switch on my versa watch.

View best answer in original post

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5 REPLIES 5

‎11-30-2021 05:22

‎11-30-2021 05:22

Ditto!! Mine ran out of charge yesterday. I can’t get it to turn back on or charge. Help!!

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‎11-30-2021 07:17

‎11-30-2021 07:17

Mine was dead this morning too. I put it on the charger and after a couple minutes, I got the logo and it started charging. Maybe they did a big update that drained all our batteries.

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‎11-30-2021 07:28

In response to msmith17

‎11-30-2021 07:28

I’ve had mine on the charger for hours. Nothing! Although my mobile tells me it 34% charged. I went to the on-line chat in ‘support’ for help. Was told to clean the charging connector bits on both the fitbit and the charger with rubbing alcohol, which I did. Went back to the ‘chat’ and I couldn’t send another message!!! Tried about 15 times! Now what 🤷‍:female_sign:

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‎12-05-2021 03:24

‎12-05-2021 03:24

Still not able to switch on my versa watch.

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‎12-05-2021 03:25

In response to Gary1bob

‎12-05-2021 03:25

hi,

how did you do the on-line chat?

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