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Versa won't turn on

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‎07-29-2018 08:44 - last edited on ‎08-01-2018 08:19 by Moderator Alum

‎07-29-2018 08:44 - last edited on ‎08-01-2018 08:19 by Moderator Alum

Hi,

 

My Fitbit Versa is dead, it opens when charging but once I took it from the charger it turns off. I bought it less than a month now. I tried left and bottom press but nothing is happening.

 

Please advise what should I do?

Thanks 

Khaled

 

 

Moderator edit: subject for clarity

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‎07-29-2018 10:18

‎07-29-2018 10:18

Contact Fitbit Support.

KC | Texas
One, Charge HR, Charge 2, Versa | Galaxy S9 Plus
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‎08-01-2018 08:20

‎08-01-2018 08:20

Welcome to the Forums @Khaled36 and @swim4lifekac thanks for stopping by.

 

I appreciate all the efforts in trying to fix this issue and would like to know if you followed our friend's recommendation and contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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