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Versa won't turn on

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‎09-04-2018 11:09 - last edited on ‎09-05-2018 08:57 by Moderator Alum

‎09-04-2018 11:09 - last edited on ‎09-05-2018 08:57 by Moderator Alum

Charged my Versa to 100%, went to turn it on and it won't. App shows no steps or anything along those lines.. says it synced today but finding know how and says battery is at medium, pretty upset such an expensive watch is not working a month after I got it!

 

And why are you not responding to us Fitbit? Do you not know this is what pushed customers away? We expect minor issues but we also expect a response. 😠

 

 

Moderator edit: All caps

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‎09-04-2018 11:54

‎09-04-2018 11:54

Hello @LordsEnforcer

Try a restart below on pg 68, still problems, try the factory reset on that page. 

user manual

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer

‎09-05-2018 08:58

‎09-05-2018 08:58

It's great to see you around @LordsEnforcer and @ACG thanks for stopping by.

 

I would like to know if you keep having issues with your Versa not turning on? Have you tried the instructions provided before by our friend?

 

Hope to hear from you soon. Smiley Happy

 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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