Versa won't turn on

[Shelley777]

I am on my second Versa, bought the first one it only lasted a few months. Bought this one in Nov and now the exact same thing. Screen death. They really are crap. I am going to stop using Fit bit and try another brand. It bugs me because all my data is in here since 2017 when I got my first fit bit. I have bought way to many now and the product life is horrible. 

I don't have time for systems issues, tech support, returning to manufacture etc. I just wanted to buy something that worked. Fit bit is not it, I have a few friends that have switch brands as well. What do you guys think is a better brand since I will be starting all my data over?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Shelley777 It's great to see you in our Fitbit Community! I'm sorry to hear that your recent Fitbit Versa is experiencing display issues and it won't turn on. I definitely understand how you feel and I'm also sorry to hear about the experience you had with your Versa.

I appreciate your feedback and comments since this helps us to keep improving.

I would like to help to turn the bad experience into a good experience. In case you change your mind, I would like to provide some troubleshooting steps that will help your Versa to get back to life. Please follow the steps listed in this help article. If the issue persists, let me know and I'll be happy to follow up.

See you later!