help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-02-2019 06:09 - last edited on ‎05-03-2019 08:03 by Fitbit Moderator

‎05-02-2019 06:09 - last edited on ‎05-03-2019 08:03 by Fitbit Moderator

I woke upto my versa screen being blank yesterday . I put it on charge and it still won't turn on . i have tried the restarting process and resetting process a number of times but it still won't turm on. when it is sitting in charger fitbit logo flashes up but then it just goes blank again. It is a shame it's not working as it has been a great help seeing my progress as I am recovering from illness.

 

 

Moderator edit: format. 

Best Answer
Labels:
1 REPLY 1

‎05-03-2019 08:10

‎05-03-2019 08:10

Welcome to the Fitbit Community @chissel1972! I´ll be glad to assist you with your Versa display inquiry.

 

I got in touch with our support team and they have informed me that they have already helped you. 

 

Please let me know if you need further assistance and keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes