05-02-2019 11:58
05-02-2019 11:58
My versa has been dying on the daily and now it won't even charge. The reset did not work I tried it multiple times for minutes. I held down the left and bottom right button and then I held all 3 buttons but nothing seems to be working. I'm disappointed.
05-02-2019 14:46
05-02-2019 14:46
Hi, contact Customer Support and mention immediately which actions you've already tried to solve the problem, cause these are the usual questions they ask when you contact them with this problem.
05-03-2019 11:58
05-03-2019 11:58
Welcome to the Community @ZoeEB and @SunsetRunner thanks for the input.
I am sorry to hear you are disappointed with your Versa functionality and I appreciate all the efforts in trying to fix this display issue.
Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.
In the meantime, let me know if you need anything else.