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Versa won't turn on

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‎07-27-2019 10:46 - last edited on ‎07-28-2019 08:43 by Moderator Alum

‎07-27-2019 10:46 - last edited on ‎07-28-2019 08:43 by Moderator Alum

My Fitbit stopped recording a few months ago and I did the troubleshooting and it worked. This time my Fitbit won't turn on at all. It's still under manufactured warranty. Please advise

 

 

Moderator edit: subject for clarity

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‎07-27-2019 18:47

‎07-27-2019 18:47

Hi @Chrissyst  I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-28-2019 08:44 - last edited on ‎10-14-2025 04:15 by Fitbit Moderator

‎07-28-2019 08:44 - last edited on ‎10-14-2025 04:15 by Fitbit Moderator

Welcome to the Forums @Chrissyst and @NellyG thanks for the input.

I appreciate all the efforts in trying to fix this turning on issue. If your Versa isn't turning on, I recommend making sure you restarted it it by following the instructions provided in the help article: How do I restart my Fitbit device?.

I hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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