Versa won’t turn on

[TDAYT]

I shutdown my Fitbit Versa and when I tried to open it it didn’t work. So I tried the charger and that failed so does anyone know what to do.

Moderator edit: subject and content 

[SunsetRunner]

Try a Restart and do it several times if necessary.

[AlejandraFitbit]

Welcome to the Forums, @TDAYT and @SunsetRunner, thanks for the input.

I appreciate all the efforts in trying to fix this turning on issue. I was able to see here that our friend @SunsetRunner provided some instructions in order to fix this problem. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 🙂

[Katgem]

Just took mine out of the box.  Turned on now is dead.  Nothing.  Anyone?

[AlejandraFitbit]

Hey @Katgem, welcome to the Community.

I would like to know if you keep having issues with your watch? If so, I recommend following the instructions provided by our friend @SunsetRunner in his previous post.

Keep me updated. 😉