help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't turn on.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-23-2020 01:01 - last edited on ‎01-24-2020 13:49 by

‎01-23-2020 01:01 - last edited on ‎01-24-2020 13:49 by

I thought my Versa battery died, so I placed it on the charger. I have been checking for the past 2 days and it has yet to turn back on. It is not even come on after going through all the advised trouble-shooting. This is the REPLACEMENT device I received no less than 2 weeks ago after the other Versa stopped working as well. I am about to give up on this watch. Please help!  

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-24-2020 14:17

‎01-24-2020 14:17

Welcome to the Fitbit Community, @lfrizzzzzy.

 

I appreciate your participation in the Forums and sharing the details of the issues you're experiencing with the screen on your Versa not turning on. Thank you for your troubleshooting efforts. I totally understand how you are feeling as this is a replacement device you received recently. I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes