Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

Last night my battery died on my versa so I plugged it in and let it charge for the night. This morning I took it off the charger and noticed the time was showing 415am when it should've been 7am. So i powered it off to restart it and havent been able to get it to turn back on since. I even put it back on the charger thinking maybe it just dodnt charge last night. Left it on the charger for 30 minutes and still wouldn't show charging. Note- it showed charging last night. I've only had this thing a little over a year.....is it really done and time to buy a new one already?

 

 

Moderator edit: format

Best Answer
0 Votes
2 REPLIES 2

Try this.

Press the left and bottom right buttons together and hold for 10 seconds until u see the Fitbit logo.

 

It should power up properly.

Best Answer

@Evanjen2013, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on or take a charge. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I would like to know if your watch vibrates when pitting it on the charger.

 

In the meantime, try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Thank you for your help @SWT1971.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes