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Versa won't turn on

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‎02-01-2020 21:38 - last edited on ‎02-02-2020 11:03 by

‎02-01-2020 21:38 - last edited on ‎02-02-2020 11:03 by

I turned my Fitbit versa off since I wasn’t receiving any notifications on it (this usually helps resync things). When I tried to turn it back on, it wouldn’t. It’s been on the charger for about 6 hours and still won’t come on. Does anyone have experience with this? 

 

 

Moderator edit: subject for clarity

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‎02-02-2020 11:01

‎02-02-2020 11:01

Welcome to the Fitbit Community, @Shhens.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa won't turn on. Thank you for your efforts to resolve this. I recommend confirming the complete troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging? If the issue persists, please try switching to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device? 

 

If the issue with screen gets resolved, you can find the information about notifications and troubleshooting tips in this help article: How do I get notifications from my phone on my Fitbit device?

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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