02-09-2020 10:09 - last edited on 02-10-2020 03:35 by JuanJoFitbit
02-09-2020 10:09 - last edited on 02-10-2020 03:35 by JuanJoFitbit
Battery said I had 25% but just went dead won’t turn on.
Moderator edit: updated subject for clarity
02-10-2020 03:35
02-10-2020 03:35
@SunsetRunner, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on.
I'd like to know if your watch vibrates when you put it on the charger.
In the meantime, please try the troubleshooting steps that are listed in this help article. After this, charge your Versa for 2-3 hours and see if it comes back to life.
Keep me posted on the outcome! 😀