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Versa won’t turn on

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‎07-23-2020 04:14 - last edited on ‎07-29-2020 05:23 by Fitbit Moderator

‎07-23-2020 04:14 - last edited on ‎07-29-2020 05:23 by Fitbit Moderator

My Fitbit started vibrating uncontrollably the last Week and then died at 70% battery, I tried charging it but it simply won’t turn on now after a couple of days.

 

 

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‎07-29-2020 05:23 - edited ‎07-29-2020 05:28

‎07-29-2020 05:23 - edited ‎07-29-2020 05:28

Hi @Ericareid2, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it won't turn on.

 

I would like to know if your Versa vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Looking forward to your response.

JuanJo | Community Moderator

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