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Versa won't turn on

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‎08-08-2020 20:23

‎08-08-2020 20:23

I need help with my versa. It drained power really quickly one day and now it won't turn on. I have tried all the reboot advise I have seen but it still won't wake up.

I have charged over night in the hopes it will reset itself. All it does is get really warm.

Anyone had this issue and got a fix for it that worked?

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‎08-09-2020 01:51

‎08-09-2020 01:51

Hi @CatherineM91 It sounds like your Versa has died. Contact Support and see if they can help you.

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-09-2020 04:27

‎08-09-2020 04:27

I too had the same experience .versa was brought nearly 2 months back only. How did you manage to get it back working catherCat.. I am unable to contact Fitbit support team. Please help to get it back working. I am from India kerala

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‎08-09-2020 05:59

In response to Jaccu123

‎08-09-2020 05:59

My versa 2 drained overnight.  I have been trying to charge it - using various outlets, etc    Nothing is turning on.  Help!

 

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