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Versa won't turn on

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‎09-26-2020 12:07 - last edited on ‎09-27-2020 18:59 by Fitbit Moderator

‎09-26-2020 12:07 - last edited on ‎09-27-2020 18:59 by Fitbit Moderator

did all the tricks that i've found on the community on how to restart, reboot, reset my versa. but still aint working. someone replied from your customer service, after 10 minutes i did reply hoping someone will give me a solution asap. It's been quite a while, don't know maybe they wrote my complain on a running water.. still waiting. please advise...

 

Moderator Edit: Clarified subject

Moderator Edit: Personal info removed

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‎09-27-2020 19:00

‎09-27-2020 19:00

Hi @Icha19, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Just as mentioned in your post, our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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