Hi @Cocobaby67 there are no repair shops for these devices. You might want to check with customer support as they can see more on their end about your charger. Could be there is some debris on the charger unit or the device, so check that over and use a soft toothbrush to get it cleaned.
Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
Stepping in the U.S.A. since September 2013. Android 14
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