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Versa won't turn on

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‎01-03-2021 01:30 - last edited on ‎01-03-2021 19:25 by Fitbit Moderator

‎01-03-2021 01:30 - last edited on ‎01-03-2021 19:25 by Fitbit Moderator

My Fitbit versa is dead and not turning on.

Is there a way I can get it repaired?

 

Moderator Edit: Clarified subject

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‎01-03-2021 19:09

‎01-03-2021 19:09

Hi @ajd.deshmukh, welcome to the Community Forums.

 

Thanks for bringing this to our attention. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation

 

Looking forward to your reply.

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