Versa won't turn on

[ngendron]

Here is the course of events:

• Charged it yesterday to 70-80%
• Worked good all day long
• I went to swim
• I got to bed with it working
• This morning, nothing happens ... dead

I tried the usual:

• Put it on charged for 2-3hours to be sure it is really charged
• Try a reset holding left and bottom right button for at least 10 seconds
• Nothing ... still dead

Looking at the little "window" at the back where all the metabolic readings are done, there seems to be sign of humidity inside it ...

I'm very disapointed ... this watch is it not supposed to be water resistant?

I only got it less than 2 years ago.

I'm very sad as I love the watch ...

What can I do from here?

[ngendron]

I've contacted the support as suggested (thanks for the tip).

But ... what a surprise ... they want me to put the watch in the rice for 24hours before doing anything else ...

I mean ... a sport watch, less than 2 years old, does not boot ... and the support answer is, for now, let's put it in rice to see what happens.

Again, what is making me sad is that I really love that watch, I'm using it everyday to train.

[Juro2001]

I have the same problem. I put water on it to wash it after a workout. The next day, the watch started to bug and the next day after this, dead. 

[katelynw092006]

It is only resistant up to 50 meters. I only use mine in the shower just to be sure,  but I'm sure you can contact support on fitbit.com. Sorry that happened, it sure does suck!