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Versa won't turn on

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‎12-08-2021 05:35 - last edited on ‎12-08-2021 07:05 by Fitbit Moderator

‎12-08-2021 05:35 - last edited on ‎12-08-2021 07:05 by Fitbit Moderator

I had bought my fitbit versa on 5th Dec, 2020

& now it is not turning on since 1 month.

After pressing power button or any other reset combination of buttons, a dim light appears on screen & disappears & again black screen.

 

I have had chat with customer care & tried all possible trouble shooting options, but nothing worked.

Please tell me how to repair it or replace my watch.

Thanks

 

Moderator Edit: Clarified subject

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‎12-08-2021 07:16 - edited ‎03-05-2024 06:38

‎12-08-2021 07:16 - edited ‎03-05-2024 06:38

Hi there, @mecsumit06. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

I've seen that you kept speaking with our Support Team and they've provided you with a resolution to your issue. If you have any questions or concerns regarding this, please feel free to let our team know.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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