09-05-2024
21:33
- last edited on
09-06-2024
04:48
by
MarreFitbit
09-05-2024
21:33
- last edited on
09-06-2024
04:48
by
MarreFitbit
Versa watch not switching on though tried restarting using 2 buttons. Need help
Moderator Edit: Clarified subject
09-06-2024 04:51
09-06-2024 04:51
Hi there, @Harishp. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa is still not turning on. I understand your concern, I will do my best to help you with this!
By any chance your Versa ran out of battery? Keep in mind that a Fitbit might not seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I would suggest putting it on to charge on a charging wire and outlet known to be working. Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.
If your Versa is still unresponsive after trying the above, please see Why isn't my Fitbit device's battery charging?
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09-07-2024 00:16
09-07-2024 00:16
I tried with mentioned steps, but still not working. Can you advise if any store available to get repaired.