help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won’t update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2019 17:00

‎07-14-2019 17:00

I’ve tried to update several times, I’ve called customer support. I’m not enjoying my Versa. Very frustrated 

Best Answer
Labels:
1 REPLY 1

‎07-18-2019 17:02

‎07-18-2019 17:02

Welcome to the Fitbit Community @BentonTwins. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with updating your Fitbit Versa. I am sorry to hear you are going through this situation, I totally understand how you are feeling and appreciate your troubleshooting efforts. Thank you for taking the time to get in touch with our Support Team. I'd suggest to keep communication open with them since they have already all the details of the case and special tools to continue assisting you if the issue persists. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes