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Versa wont charge

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‎07-09-2018 06:57

‎07-09-2018 06:57

I have tryed plugging my versa charger into everything . It will not charge . 

Best Answer
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4 REPLIES 4

‎07-11-2018 08:13 - last edited on ‎10-24-2025 11:28 by Fitbit Moderator

‎07-11-2018 08:13 - last edited on ‎10-24-2025 11:28 by Fitbit Moderator

Hey @Mbabe1616, great to have you here.

Thanks for troubleshooting this by yourself. I would like to know if you have contacted our support team, have they offer you a solution for this?

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎07-11-2018 12:10

In response to AlejandraFitbit

‎07-11-2018 12:10

Yes I have. They are sending me a new charger to try. 


Sent from my Verizon, Samsung Galaxy smartphone
Best Answer

‎07-12-2018 04:14 - last edited on ‎10-24-2025 11:28 by Fitbit Moderator

In response to Mbabe1616

‎07-12-2018 04:14 - last edited on ‎10-24-2025 11:28 by Fitbit Moderator

I am glad to hear that you received a solution for this @Mbabe1616. If there is anything else we can do for you, let us know.

Happy stepping! Robot wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎10-01-2018 16:08

‎10-01-2018 16:08

Mine wont either. I even bought a new charger just in case something was wrong with the one I had.

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